FAQs
Are Olea products third-party tested?
At Olea Nutrition, we ensure the highest quality by subjecting our products to thorough testing in GLP Certified and ISO-accredited labs. All our products are produced in a GMP-certified facility, adhering to FDA standards and best practices to ensure you receive only the best.
Can I use Olea products if I have allergies?
Our products are made in facilities that process nuts, dairy, and other allergens. If you have specific concerns, please contact us before purchasing.
Can I take Olea products while pregnant or nursing?
We recommend consulting your healthcare provider before using any of our products during pregnancy or while nursing.
Can children take Olea products?
Our products are designed for adults 18+. We recommend consulting a healthcare provider before giving any supplements to children.
Are your products available in stores?
Olea products are available online through our website, TikTok Shop, and Amazon! Sign up for our newsletter to stay in the loop about future retail locations.
What is your return policy?
We accept returns of unopened, undamaged products within 15 days of delivery. Unfortunately, we do not cover return shipping costs.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after receiving the returned items.
Can I return an opened product?
Returns are accepted for items that are unopened and undamaged. Please note that electronic accessories are considered final sale and are not eligible for return.
What happens if my package is lost or damaged?
If your package is lost or arrives damaged, please contact us immediately at info@oleaglow.com for assistance.
How does shipping work?
We process orders within 1-2 business days. Domestic shipping typically takes 3-7 business days.
Do you ship internationally?
We currently do not offer international shipping, but we're actively working on expanding our market. Sign up for our newsletter to be the first to know when we start shipping internationally!