Privacy policy

  1. Information Collection

    Personal Information: We collect personal information you provide directly to us when you use our services, register on our website, make a purchase, subscribe to our newsletter, or fill out any forms. This includes:

    • Name
    • Email address
    • Billing and shipping address
    • Payment information
    • Phone number

    Non-Personal Information: We automatically collect certain non-personal information when you visit our site. This includes:

    • Browser type and version
    • Device type and operating system
    • IP address
    • Pages visited
    • Time and date of visit
    • Referring URL
    • Interaction data (such as clicks and page navigation)

  2. Use of Information

    We use the information collected from you in the following ways:

    • Personalization: To personalize your experience and respond to your individual needs.
    • Site Improvement: To improve our website and product offerings based on your feedback and interactions.
    • Transactions: To process transactions and deliver purchased products efficiently.
    • Communication: To send periodic emails and SMS messages with updates, promotions, and company news.
    • Market Research: To conduct market research and data analysis for better understanding our customers.

  3. Cookies and Tracking Tools

    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve your experience.

    Types of Cookies We Use:

    • First-Party Cookies: Essential for site functionality and performance.
    • Third-Party Cookies: Used for analytics, advertising, and social media integration. These cookies may track your browsing activities across other sites.

    Managing Cookies: You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features on our site.

    Tracking Tools: We use various tracking tools, including but not limited to Google Analytics and Facebook Pixel, to understand user behavior, improve our services, and provide personalized advertisements. These tools collect information such as page views, clicks, and other interaction data.

  4. Third-Party Sharing

    We do not sell your personal information. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. This includes:

    • Payment processors
    • Email marketing services
    • SMS marketing services
    • Analytics providers

    Third-Party Advertisers: We partner with third-party advertisers to deliver relevant ads to you. These advertisers may place or recognize a unique cookie on your browser to collect information about your visits to our site and other sites. This information is used to deliver targeted ads based on your interests.

  5. Security

    We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee absolute security of your data.

  6. Data Retention

    We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  7. Opt-Out and Data Rights

    Marketing Communications: You can opt-out of receiving marketing emails and SMS messages from us by following the unsubscribe link in each email or SMS, or by contacting us directly.

    Data Access and Deletion: You have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise these rights, please contact us at info@oleaglow.com.

  8. CCPA Compliance

    California Residents: If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, how we use it, and to whom we disclose it. You also have the right to request the deletion of your personal information. To exercise these rights, please contact us directly.

    Do Not Sell My Personal Information: We do not sell your personal information. If you have any concerns or need further information, please contact us at info@oleaglow.com.

  9. International Data Transfers

    We may transfer your personal data to countries outside your residence country. When we do so, we ensure that a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

    • Transferring to countries deemed to provide an adequate level of protection by relevant authorities
    • Using specific contracts approved by relevant authorities which give personal data the same protection it has in the original jurisdiction

  10. Children’s Privacy

    Our services are not intended for use by children, and individuals under the age of 18 are prohibited from using the Olea Nutrition Services. We do not knowingly collect any information from children, nor are our services directed to children. If you are under 18, please do not attempt to register for our services or send any personal information about yourself to us. By accessing, using, and/or submitting information to or through the Olea Nutrition Services, you represent that you are not younger than age 18.

    If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the Olea Nutrition Services on behalf of such minor child. Any information that you provide us while using the Olea Nutrition Services on behalf of your minor child will be treated as personal information as otherwise provided herein. If you use the Olea Nutrition Services on behalf of another person, regardless of age, you represent and warrant that you have the authority to do so.

  11. Updates to This Policy

    We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  12. Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at info@oleaglow.com.